Privacy Policy

At SkyCity Casino, we take your privacy seriously and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information while you enjoy SkyCity Casino on our platform. By using our website, you consent to the practices outlined in this policy.

Data Collection and Use

We gather personal information to provide and enhance your gaming experience. The data we collect includes:

  • Basic account details (name, email address, phone number, date of birth);
  • Payment information (for secure deposit and withdrawal processing);
  • Device and technical data (IP address, browser type, operating system, gaming activity);
  • Communication history (emails or messages exchanged with our support team).

We use this data to:

  • Verify and manage player accounts;
  • Process transactions securely and prevent fraud;
  • Comply with regulatory and legal requirements;
  • Offer customer support and address inquiries;
  • Improve user experience by analyzing gaming trends.

Data Security

We prioritize security and employ strict protocols—including encryption, firewalls, and controlled access—to protect your personal information from unauthorized use or disclosure.

Cookies and Tracking Technologies

Our site uses cookies and other tracking tools to enhance functionality, personalize content, and analyze visitor activity. Cookies help us:

  • Remember login details and game preferences;
  • Provide relevant promotional offers;
  • Monitor site performance and deter fraudulent activity.

You can manage or disable cookies in your browser settings.

Your Rights as a User

Under data protection laws, you have specific rights regarding your personal information:

  1. Right to Access – Request a copy of the personal data we hold.
  2. Right to Correction – Ask us to correct inaccurate or incomplete information.
  3. Right to Deletion (“Right to be Forgotten”) – Request removal of personal data no longer needed for its original purpose.
  4. Right to Restriction – Request limited processing of your data under certain circumstances.
  5. Right to Portability – Receive your personal data in a structured, machine-readable format and transfer it to another provider.
  6. Right to Objection – Object to certain data processing activities, such as marketing.
  7. Right to Withdraw Consent – Revoke any consent previously granted for data processing.

If you wish to exercise any of these rights, please contact our support team at [email protected].

Responsible Gaming and Data Protection

As part of our dedication to responsible gaming, we allow users to set deposit limits, session reminders, and self-exclusion measures. If you need help managing your gaming behavior, please reach out to our support team.

Third-Party Data Sharing

We do not sell or share your personal data with unauthorized third parties. However, we may disclose your information to:

  • Payment processors for secure transactions;
  • Regulatory authorities to meet legal requirements;
  • Fraud prevention services to ensure fair and safe gameplay.

All our external partners comply with strict confidentiality agreements and relevant data protection laws.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or internal practices. Any updates will be posted on our website, and you will be notified if significant revisions affect how we handle your data.

Contact Us

If you have questions or concerns regarding your personal data, privacy rights, or this policy, please contact our support team at [email protected].

By using bibleworld.org.nz, you acknowledge that you have read, understood, and agree to this Privacy Policy.